Question 1

Why do you only offer programmes?

Accepted Answer

Reaching your health goals is a journey and the best results come when a person is ready to make a commitment to change. Many of the health complaints that bring you to my door did not appear overnight, and likewise, it can take more than one consultation to see real progress, with genuine and sustainable results.
As part of your programme, you will have several consultations. I may recommend functional testing and supplement programs at an additional cost.
Outside the consultation time, there is a great deal of behind-the-scenes work, including reading scientific studies to research the specifics of your case, analysing results and writing a programme to perfectly suit your circumstances.

Question 2

How can I book a 1:1 programme?

Accepted Answer

Please get in touch to discuss your requirements. You can either email, use the contact form or call me or message me.

I offer a free discovery call, which I will listen to you to find out what you want to achieve and I will answer any questions you have about the programmes and what would be most suitable for you and how I can support you.

A deposit is required to book a 1:1, details will be emailed along with the confirmation.

Question 3

What is your cancellation policy?

Accepted Answer

Appointment hours for initial consultations are limited, so I need to ensure they are used effectively. For this reason, I operate with a strict 24-hour cancellation policy. If you cancel after that or fail to make your initial consultation, you will be charged your full deposit fee.

Question 4

What if I don't have time to cook from scratch?

Accepted Answer

That's ok too! I will work with you, always, wherever you are on your journey. There is no judgement, I am here to support you and we will work out together what that is going to look like.

Question 5

Will I still be able to eat chocolate?

Accepted Answer

Yes! I do not advocate cutting out foods you love. It is so important that we do not deprive ourselves of food we love.
I will always work with you to help you make small and manageable changes that you are comfortable and confident with.

Question 6

Where do consultations take place?

Accepted Answer

I provide home visits for our face to face consultations, free within 20 miles.
And charge 25p p/m thereafter.

I can also provide consultations via an online video conferencing app, that is GDPR compliant.

Question 7

Do I need to do anything before my first consultation?

Accepted Answer

On confirmation of booking and deposit payment you will be emailed a Self-Assessment Form, a 3-Day Food Diary, Terms of Engagement. Please complete these and email at least two days before your initial consultation.

Question 8

Is there anyone you don't work with?

Accepted Answer

I am unable to work with those currently suffering or receiving treatment for cancer or those currently struggling with an eating disorder or have struggled within the last 6 months.

Question 9

Can I see a copy of your privacy notice?

Accepted Answer

You can view a copy of it here.

Question 10

Do I need to have functional tests or supplements?

Accepted Answer

These are additional, they can be of great benefit, depending on the person. However, they are completely optional. I will ask how you feel about them and what budget you would like to stick to if I was to recommend them.

Hazel Clarkson

FAQ